Full Time
Customer Service Representative @ Subang Jaya
J&T EXPRESS (MALAYSIA) SDN. BHD. Subang Jaya, Selangor, Malaysia
Source from parttimepost.com
MYR2,000.00 - 4,000.00 per month
Full Time
Transportation / Logistics
Customer Service
Job Highlights
Job Description
Job Description:-
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Deliver Excellent customer service and handle incoming customer enquiries.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Ensure customer satisfaction and provide professional customer support.
- Providing feedback on the efficiency of the customer service process.
Job Requirements:-
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
- Required skill(s): Microsoft Office
- Fresh graduates are welcome to apply.
- Full-Time position(s) available.
- Professional communication in both written and verbal.
- Ability to stay calm when customers are stressed or upset.
- Able to work under pressure with minimal supervision.
- Excellent problem-solving skills.
- Candidate must be able to work in Subang Jaya.
