Full Time

Customer Service Representative @ Subang Jaya

J&T EXPRESS (MALAYSIA) SDN. BHD. Subang Jaya, Selangor, Malaysia

Source from parttimepost.com
Salary
MYR2,000.00 - 4,000.00 per month
Employment Type
Full Time
Industry
Transportation / Logistics
Job Functions
Customer Service

Job Highlights

Job Description

Job Description:-
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Deliver Excellent customer service and handle incoming customer enquiries.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Ensure customer satisfaction and provide professional customer support.
  • Providing feedback on the efficiency of the customer service process.
Job Requirements:-
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required skill(s): Microsoft Office
  • Fresh graduates are welcome to apply.
  • Full-Time position(s) available.
  • Professional communication in both written and verbal.
  • Ability to stay calm when customers are stressed or upset.
  • Able to work under pressure with minimal supervision.
  • Excellent problem-solving skills.
  • Candidate must be able to work in Subang Jaya.